If you are using the library at a large organisation or university, check that your IT allows connections out on TCP port 1433 (MS SQL) - many will need to make an exception for you.If you are a home or small office user, check that your router allows connections out on TCP port 1433.Check that Windows Firewall allows Altium access to the internet.There is an issue stopping Altium from connecting to the database server. If instead, you see the message "Connection Failed. For Altium Designer 18 and newer: Download and install MSSQL Native Client 64 Bit.For Altium Designer 17 and older: Download and install MSSQL Native Client 32 Bit.Installing Microsoft Access will not fix the error. Altium Designer provides the ability to place components directly from a company database, by creating and using a Database Library. Open the DbLib that you downloaded from the portal, if the error message mentions requiring 64-bit Microsoft Access - you do not need to install Microsoft access. Alternatively, you may be displayed the connection error below and not be able to view the components panel items at all. If you are looking at the components panel and can see different categories/views, but you cannot see any components in any view, you may have a connection error.
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